Warranty

The equipment sold by Portable Sun is designed by the manufacturer to be installed ONLY by licensed, trained, and insured solar electrical installation professionals. We strongly advise the customer to seek the assistance of such a professional to exclusively perform the implementation of any of these products, and we make no warranty of the purchaser’s safety, the success of equipment implementation, or compliance with local codes and regulations. Signature Solar disclaims all warranties, expressed or implied, including but not limited to, any implied warranty with respect to the accuracy or completeness of the information they disseminate and /or fitness of the materials sold for a particular purpose. Some of the USED or grade B titled equipment sold may not include a manufacturer’s warranty. No warranty may be created or extended by sales or promotional materials on these items.

If you experience a defective unit, please reach out to Portable Sun’s team for assistance in reaching out to the manufacturer.

Warranty claims may be denied for the following reasons:

  • Damages incurred during installation or removal
  • Damages caused during mishandling of product, Inappropriate Environmental Exposure
  • Damages caused by improper maintenance
  • Tampering, Altering, and/or Disassembly of product
  • Using product in applications other than which it was intended for by manufacturer
  • Lightning, Fire, Flood, or Acts of God
  • Any product whose serial number has been altered, defaced, or removed